Meet PAM – Your 24/7 AI Maintenance Coordinator

From tenant request to vendor dispatch to ticket closure — PAM handles every step so you can spend time doing what matters.

See PAM in Action

Watch how PAM works — from tenant message to ticket closed.

1

Request Received

PAM is always on. No missed messages, no delays.

  • 24/7 request intake

  • Smart prompts to collect complete info

  • Multi-lingual, tenant-friendly communication

  • No app downloads required

2

Diagnose & Triage

PAM asks smart questions and assesses the problem using context.

  • Uses landlord policies & property rules

  • Considers weather & timing

  • Assesses urgency based on actual risk

  • Guides tenant through possible fixes before dispatch

3

Assign & Recommend

Vendor selection that makes sense — not just who’s closest.

  • Evaluates warranties, property-specific instructions, & repair history

  • Matches vendors based on skills, ratings, price, & location

  • Selects and Ranks multiple vendors by logic - not guesswork

  • You stay in control: override vendor selection anytime

4

Notify & Dispatch

PAM takes over so you’re not the middleman.

  • Sends request to top vendor with timeline requirements

  • Smart prompts to collect complete info

  • If declined: PAM moves to next vendor automatically

  • Ticket updates in real time — you’re always in the loop

5

Close the Loop

Everyone knows what’s happening — without chasing updates.

  • Tracks all status changes & updates the parties automatically

  • Requests updates to keep the process moving forward

  • Closes out ticket and logs repair

  • Creates record for property history & vendor performance

Why Landlords Love PAM

  • Filters non-emergencies before you ever get involved

  • Diagnoses issues and walks tenants through solutions remotely

  • Saves money by making smart, cost-conscious vendor selections

  • Dispatches the vendor for you — with zero back-and-forth

  • Keeps tenants informed and satisfied

  • Logs every repair and keeps your records clean

  • Saves time, reduces stress, and gives you real peace of mind

Built by a Landlord Who Needed a Better Way

I built PAM because I want the freedom of time and headspace to take trips, immerse myself in projects, and grow my portfolio without being distracted by maintenance calls and the necessary follow-ups! I needed a smarter, automated system — now I’m sharing it with you.

– Stephanie Cabral, Creator of PAM & The OG Lean Landlord

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