Meet PAM – Your 24/7 AI Maintenance Coordinator

From tenant request to vendor dispatch to ticket closure — PAM handles every step so you can spend time doing what matters.

Why Landlords Love PAM

  • AI-Powered Coordination: Smart tech handles tenant requests 24/7/365 with consistent execution - no missed calls, no holidays, no overtime.

  • Your Time - Protected: Never worry about follow ups again or those unpredictable interruptions during dinner, that soccer game, or vacation. Truly unplug, knowing PAM is on the job.

  • No Turnover, No Training: AI doesn’t quit, call in sick, or need onboarding—just plug in and scale

  • Context-Aware Vendor Selection: Decisions are based on past jobs, property rules, vendor rating, pricing, warranties, and cost-saving logic

  • Reduces Waste and Rework: By investigating context before dispatch, it avoids sending the wrong vendor or creating redundant service calls.

  • No Minimums: Landlords with as few as 1 unit can access the same level of professional support as larger managers

PAM in Action

PAM steps in for you - from diagnostics to closed ticket.

1

Request Received

PAM is always on. No missed messages, no delays.

  • 24/7 request intake. Never miss a call.

  • Smart prompts to collect complete info.

  • No turnover. No training.

  • No app downloads required

2

Diagnose & Triage

Not just routing requests - PAM troubleshoots like a seasoned pro.

  • Uses landlord policies & property rules

  • Considers weather & timing

  • Assesses urgency based on actual risk

  • Guides tenant through possible fixes before dispatch

3

Assign & Recommend

Vendor selection that makes sense - not just who’s closest.

  • Evaluates warranties, property-specific instructions, & repair history

  • Matches vendors based on skills, ratings, price, & location

  • Selects and Ranks multiple vendors by logic - not guesswork

  • You stay in control: override vendor selection anytime

4

Notify & Dispatch

Let PAM handle the middleman work.

  • Sends request to top vendor with timeline requirements

  • Smart prompts to collect complete info

  • If declined: PAM moves to next vendor automatically

  • Ticket updates in real time — you’re always in the loop

5

Close the Loop

Everyone knows what’s happening — without chasing updates.

  • Tracks all status changes & updates the parties automatically

  • Requests updates to keep the process moving forward

  • Closes out ticket and logs repair

  • Creates record for property history & vendor performance

Built by a Landlord Who Needed a Better Way

I built PAM because I want the freedom of time and headspace to take trips, immerse myself in projects, and grow my portfolio without being distracted by maintenance calls and the necessary follow-ups! I needed a smarter, automated system — now I’m sharing it with you.

– Stephanie Cabral, Creator of PAM & The OG Lean Landlord

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